Frequently Asked Questions
What services are included in commercial cleaning?
We deliver a broad range of commercial cleaning services to our clients, including commercial cleaning, office cleaning, washroom and hygiene services, contract cleaning and builders cleans. Services can be tailored to meet specific business needs.
How often should our Commercial Spaces be Cleaned?
The frequency of cleaning depends on the type of business, the number of employees and visitors and specific hygiene requirements. Some businesses require daily cleaning, while others might opt for weekly or bi-weekly services.
What Qualifications do you have as a Commercial Cleaning Group?
While formal qualifications are not mandatory, all our commercial cleaning staff are required to meet certain employment criteria and safety checks, giving you the confidence that all cleaning work will be carried out to the highest standard, by professional and trustworthy people. They also undergo training in cleaning techniques, safety procedures and specialised equipment handling.
We are proud to be officially certified with ISO Certification, which demonstrates our commitment to quality, efficiency and customer satisfaction.
How much does Commercial Cleaning cost?
Our pricing for commercial cleaning and facility services is based on your needs. We quote according to what you require and considerations such as the type and number of services needed, number of properties, office size, number of washrooms and wet facilities, access times, garden complexity, window heights and others. Depending on the complexity of your requirements, we’ll work with you to reach a price and service you’re happy with and that suits your needs as well as your budget. Just give us a call and we can arrange a time to meet and discuss your requirements.
What insurances do you have and are you covered?
We prioritise safety and professionalism in every aspect of our commercial cleaning services. That’s why we maintain a minimum of $20 million in public liability insurance, ensuring comprehensive protection for our clients and their properties. In addition, we carry full industry-specific insurances and workers’ compensation coverage, safeguarding both our team and your business from unforeseen incidents.
Can you service my particular business or industry?
Absolutely! Our commercial cleaning services cater to a diverse range of businesses and facilities across Newcastle, NSW. Whether you operate a corporate office, a bustling retail store, or a large industrial site, we have the expertise and resources to meet your commercial cleaning requirements. We service primary and secondary schools, ensuring hygienic environments for students and staff; warehouses and factories, where cleanliness contributes to safety and efficiency; as well as workshops, showrooms and medical facilities that require meticulous attention to detail. Additionally, we provide professional cleaning for hotels and apartment complexes.
What locations do you service?
We proudly deliver our commercial cleaning services across an extensive area of New South Wales covering over 14,000 square kilometres!
Our service region includes key commercial and industrial hubs such as Newcastle, Maitland, and the Hunter Valley, ensuring that businesses of all sizes have access to reliable, high-quality cleaning solutions. From the bustling commercial centres of Gosford and Central Coast NSW to the industrial regions of Singleton and Muswellbrook, we cater to a wide range of industries around the region.
Additionally, while our primary focus is on Newcastle and surrounding areas, we also offer our commercial cleaning services in Sydney upon request, ensuring flexibility for businesses that require professional cleaning solutions in multiple locations.
Do I need to provide any cleaning equipment or chemicals?
No, we generally provide all the required cleaning materials, tools and equipment. If you’d like to discuss supplying your own materials or compare costs with us, you can call and ask one of our friendly team members about pricing options and comparisons. Reach out to us here.
What are your working hours? When can you come?
We understand that every business operates on its own unique schedule, which is why we offer fully flexible cleaning services that fit around your specific needs.
Whether you require cleaning during business hours, after-hours, overnight or even on weekends, we can accommodate your preferred time – provided we have the necessary access such as any keys, access cards and alarm codes to gain entry. Our goal is to ensure your premises remain clean and presentable without disrupting your daily operations.
No matter when you need us, you can count on our experienced and trustworthy commercial cleaning group to deliver a seamless and secure service, maintaining a spotless and hygienic environment for your staff, clients, and visitors.