Frequently Asked Questions
What services are included in commercial cleaning?
We deliver a broad range of commercial cleaning services to our clients, including commercial cleaning, office cleaning, washroom and hygiene services, contract cleaning and builders cleans. Services can be tailored to meet specific business needs.
How often should our Commercial Spaces be Cleaned?
The frequency of cleaning depends on the type of business, the number of employees and visitors and specific hygiene requirements. Some businesses require daily cleaning, while others might opt for weekly or bi-weekly services.
What Qualifications do you have as a Commercial Cleaning Group?
While formal qualifications are not mandatory, all our commercial cleaning staff are required to meet certain employment criteria and safety checks, giving you the confidence that all cleaning work will be carried out to the highest standard, by professional and trustworthy people. They also undergo training in cleaning techniques, safety procedures and specialised equipment handling.
We are proud to be officially certified with ISO Certification, which demonstrates our commitment to quality, efficiency and customer satisfaction.
How much does Commercial Cleaning cost?
Our pricing for commercial cleaning and facility services is based on your needs. We quote according to what you require and considerations such as the type and number of services needed, number of properties, office size, number of washrooms and wet facilities, access times, garden complexity, window heights and others. Depending on the complexity of your requirements, we’ll work with you to reach a price and service that suits your needs as well as your budget. Just give us a call and we can arrange a time to meet and discuss your requirements.
What insurances do you have and are you covered?
We provide a minimum $20 million public liability, as well as industry insurances and workers compensation.
Can you service my particular business or industry?
Yes, we can! We service every type of business and facility. From schools, corporate offices, warehouses, shops, workshops and factories, through to hotels and apartment complexes, we can facilitate the cleaning requirements of many different types of businesses.
What locations do you service around Newcastle?
We deliver our commercial cleaning services across over 14,000 km² of New South Wales, from the Central Coast, Hunter Valley, Newcastle, Maitland, Singleton and Muswelbrook. We do also offer our cleaning services in Sydney.
Do I need to provide any cleaning equipment or chemicals?
No, we generally provide all the required materials, tools and equipment. If you’d like to discuss supplying your own materials or compare costs with us, you can call and ask one of our friendly team members about pricing options and comparisons.
What are your working hours? When can you come?
We fit around your schedule! We can come anytime you like, so long as we have access and are equipped with things like access cards, keys, alarm codes, etc. All our staff hold police checks and are screened with your security in mind, so you can rest assured knowing we are your trustworthy and professional commercial cleaning group.