Expect more.

Our business is more than a fee-for-transaction. Our success has been built on service quality, customer care and value for money. Our customers know that they can rely on Connect Cleaning Group to deliver a reliably high-quality service,
every time.

We love to maintain long term relationships with our clients. We want to be more than just a cleaning, maintenance or safety service: we want to be part of the routine that makes your life better, healthier, and cleaner.

Great people

  • Low turnover
  • Up to date qualifications
  • Annual training and development
  • Employment ID supplied
  • Police Checks completed
  • Working with Children checks completed (as needed)
  • OH&S compliant

Great service

  • Minimum monthly independent recorded audits and inspections
  • Top quality tools and equipment
  • We set, track and evaluate benchmarks for customer care, service quality and value for money
  • We monitor real time in attendance
  • 24/7 customer service and complaints
  • Staff who listen and learn

Trained and experienced professionals.

We know how important it is to feel you can trust the people on your premises. All our staff are required to meet strict employment criteria and safety checks, to give you confidence the work will be carried out to the highest standard, by professional and trustworthy people.

Our staff are trained to use the Deputy time in attendance app so we can monitor real time attendance and use GPS to show when staff are onsite. This helps us to ensure the safety of our staff—and means you can be confident you’re getting the service we promised.

Quality, assured.

We know how important it is to feel you can trust the people on your premises. All our staff are required to meet strict employment criteria and safety checks, to give you confidence the work will be carried out to the highest standard, by professional and trustworthy people.

Our staff are trained to use the Deputy time in attendance app so we can monitor real time attendance and use GPS to show when staff are onsite. This helps us to ensure the safety of our staff—and means you can be confident you’re getting the service we promised.

We hear you.

We’re proud to have long and lasting relationships with many of our clients. Those relationships are built on trust, reliability, and communication. We listen when you tell us what you need. We’ll listen if there’s something we need to do differently. And we’ll always share important information with you when you need it.

Our Mission

Connect Cleaning Group is committed to providing the highest quality services, products and delivery by exceeding the expectations of our clients through our core values which reflect who we are, and who we stand for as a company.

Our Vision

We are constantly working to establish ourselves as the most respected and sought after facility support service in the region. We seek to build a quality partnership philosophy based on solid and trusted and relationships with our key stakeholders, and customers

Our Values

  • Customer Commitment
    We provide and deliver services that make a difference in our customers lives and businesses.
  • Quality
    We provide outstanding products and  services that together deliver premium value to our customers
  • Integrity
    We uphold the highest standards of integrity in all our actions
  • Teamwork
    We work together, from management to front line staff, to meet the needs of our customers by being personally accountable for delivering on our commitments
  • Respect for People
    We value our people, encourage their development, and reward there performance

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